During his internship, he monitored Service Level Agreement (SLA) compliance for a leading international Tier-1 banking group, contributing to service performance optimization, operational risk reduction, and improvement of quality standards.
During his internship at Nexi Group, he participated in mission-critical projects for a leading international Tier-1 banking group, gaining experience in strategic and operational consulting in the financial services sector across multiple European markets.
He contributed - during his internships - to the implementation of sustainability strategies for Italian SMEs, focusing on long-term value creation, operational efficiency, and risk mitigation.
He conducted - during his internships - incident and operational risk analyses using data-driven tools, assessing business impacts in Germany and Austria.
Education and training
Bachelor in International Business – University of Chichester & H-FARM College, GPA: 3.7/4.0
Cultural Exchange and Community Engagement experience – Britannia English, Manchester (UK)
Personal skills
Languages
Italian – English – Arabic
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